Support Home
Customer Login
Consulting Services
Packaged Services
Service Commitments
Support Options





 

 

 

 

 

 

 

ProactiveNet Packaged Services - Business Services Management software solutions
home > support > packaged services

Packaged Professional Services

1. Initial Deployment (Starter Pack) Services

Note: 8-days of Professional Services are included in the starter pack covering the following tasks for a typical mid-size environment.

Architecture & Planning

  • Architecture and naming standards/conventions conference call meetings and documentation
  • Review network architecture and application architecture diagrams
  • Provide guidance to the creation of an architecture design, naming standards/conventions.
  • Provide on-site guidance with the creation of groups, views, etc.

ProactiveNet Installation

  • Install and/or migrate existing ProactiveNet server
  • Upgrade and install patches as needed
  • Verify Installation/migration via data collection

ProactiveNet Deployment

  • Install Agents
  • Deploy Monitors
  • Verify data collection

NOTE: If the environment is larger or there are special circumstances that require any professional services time to assist with deployment beyond the 8 days will be done on a special T&M rate.

2. Post Deployment Review after 90 Days - 1 Day

3. Customized On-Site Training - 2 Days

Contact our professional services department for pricing and discounted packages.
Phone: 1-877-277-6686



Business Services Management Solutions | IT Service Management Software | ProactiveNet Customers | ProactiveNet Company
ProactiveNet News & Events | Customer Support | Contact | ProactiveNet Sitemap | ProactiveNet Home

© 1997 - ProactiveNet, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners.