ProactiveNet Solutions - Business Services Management software solutions

BSM Enterprise

Service Analytics for BSM
Core Features
Key Benefits
ROI Drivers
ROI Calculator
EMS Adapters

ITIL Support





 

 

 

 

 

 

 

Service Analytics - Business Services Management software solutions
home > solutions > service analytics

ProactiveNet Service Analytics for BSM

"Today's complex, multi-tiered infrastructures can have tens of thousands of data points - making it difficult to manage systems or IT services with conventional monitoring tools. ProactiveNet Service Analytics(tm) helps clients intelligently analyze and correlate massive volumes of performance data from across the entire IT infrastructure, narrow the potential cause of a service problem to a manageable few, automate many time-intensive management tasks, and significantly reduce the time it takes to pinpoint and resolve IT infrastructure problems that could impact business services."

At the core of ProactiveNet's patented, real-time analytics engine are its dynamic baselines, called Intelligent Thresholds. ProactiveNet's Intelligent Thresholds automatically learn the normal operating characteristics of every monitored device across the end-to-end IT infrastructure, and generate dynamic thresholds that adjust to normal fluctuations in operating behaviors. If an attribute is trending outside of its normal operating range, ProactiveNet will generate an immediate alert. IT staff and business unit owners can then see, in real-time, where the problem resides and whether or not the problem is a threat to business operations.

"Using IT personnel for more rewarding and strategic tasks requires that more tactical ones be automated as much as possible. Many solutions have surfaced to allocate computing and storage resources dynamically and to virtualize the distributed environment. More often than not, the decision to implement a remedial solution comes after long hours of agonizing over problem analysis."

Forrester Research Report
The Evolution of Infrastructure Management
October 31, 2005

With ProactiveNet Service Analytics, IT operations and business unit owners can:

ProactiveNet Service Analytics integrates seamlessly with your existing systems management or BSM solutions, uses your existing agents and console, and deploys in just hours.

Learn how ProactiveNet Service Analytics solves the major problems in system management by delivering the benefits of:

 
 
quote  

"ProactiveNet provides an 'early warning system' that notifies us of any potential site performance issues, enabling us to act quickly and maintain the best online financial services experience for our customers."

Vice President of
Technical Operations
E*TRADE FINANCIAL

 
highlights
* NEW ROI Online Calculator for BSM: Try it Out!
* Case Study: ProactiveNet BSM at E*TRADE FINANCIAL
* Webinar: ITIL Management Disciplines for Improving Service Levels
* White Paper: Improve IT Service Levels with Better Analytics
* ROI Study: Five BSM Cost Saving Measures IT Should Understand
more information
* Information Request
* Consulting Services
* Buy Now
* Awards


Business Services Management Solutions | IT Service Management Software | ProactiveNet Customers | ProactiveNet Company
ProactiveNet News & Events | Customer Support | Contact | ProactiveNet Sitemap | ProactiveNet Home

© 1997 - ProactiveNet, Inc. All rights reserved. Designated trademarks and brands are the property of their respective owners.