Media Coverage

Shop.com tries to diagnose Web site problems before customer frustration sets in
Online retailer works to avoid Web site downtime during the busy holiday shopping season.
December 14, 2006

With the holiday shopping season in full swing, Shop.com wants its Web site running as smoothly and quickly as possible. An hour of slow service could cost the Monterey, Calif., company hundreds of thousands of dollars, company officials say. The system, developed by ProactiveNet, collects data to learn what the normal behavior of the company's IT infrastructure is at any given time of the day or week. This allows it to discover when CPU usage is abnormally high or low.
by Jon Brodkin

ProactiveNet enhances net, app management software
Company adds user monitoring, business service console and SLA management features.
May 29, 2006

The software, ProactiveNet 7.0, includes a Business Services Management console that lets customers view the relationships among applications, such network components as routers, servers and databases, and user machines, the company says. With this view, customers can determine more quickly the cause of a problem and minimize the effect on users.
by Denise Dubie

ProactiveNet Hones SLA Management
May 26, 2006

ProactiveNet, the David of the Business Service Management realm, on May 30 will launch a new version of its namesake software to compete with BSM Goliaths such as Mercury Interactive and BMC Software. ProactiveNet 7.0 goes toe-to-toe with Mercury's products through a new, re-architected Web recorder and transaction playback function that integrates technology from Segue.
by Paula Musich

Primer: Business Services Management Business Services Management applications pinpoint systems glitches and figure out how to fix them.
April 6, 2005

What is it? Software that can correlate the performance and availability of your company's information systems with its business goals. Such Business Services Management products can immediately notify business managers or technical staff when an application starts slowing down or experiencing other problems. The software then pinpoints what's causing the glitch and how to fix it.
by Todd Spangler

Performance Enhancers - Application monitoring tools can help companies tune up their engines
March 15, 2005

By leveraging ProactiveNet's capability to provide real-time analyzed performance data and revising its policies and procedures, Garlow says Marshall & Swift now delivers "99.7 percent SLA availability" and has eliminated practically all financial penalties from application outages and performance degradations.
by Cindy Waxer

Updated ProactiveNet Tool Boosts SLA Management
April 13, 2004

Version 6.0 of ProactiveNet application performance management software lets customers create and manage SLAs on a more granular basis and then roll up specific SLAs to view overall performance.
by Paula Musich

E-Business News: Watching Over Walmart.com ProactiveNet measures and analyzes the performance of Walmart.com's website infrastructure; benchmarking the normal so as to be more responsive to exceptions
February 11, 2004

ProactiveNet adds an analytical layer and dashboard on top of systems management solutions (like those of BMC and CA) with a view to "see the real-time performance metrics of what's going on in the [website] infrastructure. As such, the ProactiveNet differentiator is that the product is more lightweight and offers substantial functionality: for example, monitoring service degradation by stages, allowing companies to step in and take action before an actual failure.
by Demir Barlas, Line56

Feature: The Survivor's Guide to 2004: Network and Systems Management

Dynamic thresholds: When it comes to selecting the right thresholds to trigger alerts, one size does not fit all networks. Recognizing that, better performance-management products seek to set thresholds that represent the norm for each particular network. This is key because static thresholds mean a flood of false warnings, and like the cries of the boy who cried wolf, critical notifications then cease to be effective operational diagnostic triggers.

ProactiveNet creates such dynamic thresholds by watching existing traffic and setting high and low values based on differences seen over a range of times. For example, traffic on a particular interface or for a specific service might seem unusually high, but is it high every month on the day after accounting closes the books? This is the kind of sensitivity that will let you see the threshold in context of what's normal for your network
By Bruce Boardman

Product Review: Monitoring the Big Picture
September 25, 2003

The new version combines enhancements in ProactiveNet's root-cause analysis with an improved operational fit and a completely redesigned user interface. It also has added to the sources from which data can be collected, and it has integrated Mercury Interactive Topaz performance data.
By Bruce Boardman

McKesson's Curing Web App Performace Ills
August 25, 2003

After evaluating different products' root-cause analysis and performance management capabilities, Alan Pearson, director of systems architecture at McKesson, and his staff decided to deploy ProactiveNet's application performance management tool.
By Anne Chen

Gauging Web App Performance Gets Easier
July 30, 2003

ProactiveNet continues its movement up the food chain of management software with a new release of its ProactiveNet 5.1 Web applications performance management software with a new underlying architecture for its tool that emphasizes correlation and root cause analysis.
By Paula Musich

ProactiveNet Enhances App-Management Software: New tools provide better measurement, analysis, visualization, and integration
July 29, 2003

Many companies are showing a growing interest in measuring and analyzing application performance. ProactiveNet 5.1 offers enhanced tools for application-performance measurement, analysis, and visualization, along with integration with other tools and a database, deeper root-cause analysis and correlation, and real-time gauges.
By Martin J. Garvey

Neiman Marcus Gets to the Root of E-service
July 7, 2003

Neiman Marcus Online selected ProactiveNet as a comprehensive solution that can support the complexities of the three Web sites' application infrastructure environment, while providing the in-depth, real time performance data and root cause analysis to solve performance problems quickly.

Tools for Managing Application Performance
June 4, 2003

In addition to ProactiveNet gathering and correlating management data, generating alarms and reports, and measuring application performance, ProactiveNet claims to be especially adept at identifying the root cause of performance problems and triggering automated responses to network faults. ProactiveNet also offers special agents, or "Intelliscopes," for key e-commerce components, including IBM WebSphere, BEA WebLogic, the Rational Software Robot system, and various Sun ONE components.
By Steve Steinke

ProactiveNet 5.0 Enhances Root-Cause App Analysis
April 24, 2003
ProactiveNet 5.0 from ProactiveNet expands the root-cause analysis, visualization measurement and administration capabilities for the company’s application performance management product.

Automate Your Web Application Performance Monitoring
April 2003

Although it's always been a good idea for system administrators to keep a handle on application performance, the increasing interconnectivity of business activity in WebSphere environments makes top performance imperative. But if your enterprise is even medium-sized, the number of components on which an eye must be kept are myriad — and multiplying.
By John Ghrist
John Ghrist is senior products editor for e-Pro Magazine.

ProactiveNet looks to dig deeper into app mgmt
March 3, 2003

Company adds more diagnostic and reporting tools to its application performance management software. ProactiveNet this week will unveil the most recent version of its flagship Web application performance management software, which the company improved with new correlation, diagnostics, reporting and user interface features.
By Denise Dubie

Proactivenet Upgrades Namesake Tool
February 28, 2003

Proactivenet Inc. picks up the root cause analysis drumbeat with version 5.0 of its namesake applications performance and analysis tool. Enhancements in the latest release of the tool focus on making administration of the tool as well as problem identification and resolutions more efficient. The Santa Clara, Calif., company added a new diagnostics wizard that can automatically get relevant data from a device for use in locating the source of the problem. The Wizard executes a script on a monitored device when the tool detects an abnormality.
By Paula Musich