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"We now deliver 99.7 percent SLA availability using ProactiveNet Business Services Management software solutions."

Marshall & Swift

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"ProactiveNet's business and IT service management solutions should be on the short-list for any large enterprise with ITIL initiatives or a BSM mandate."

Ptak, Noel & Associates

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"BSM solutions are an important step in identifying the source of a problem, but real-time analysis of system behavior, using dynamic "self-learning" thresholds, promise to be a more effective approach."

Forrester Research Inc. Report: Improving Event Management in Business Services Management

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Business Services Management support for ITIL from ProactiveNet White Paper
Highlights
x Webinar: ITIL Management Disciplines for Improving Service Levels
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White Paper: Improve IT Service Levels with Better Analytics

x ROI Study: Five BSM Cost Saving Measures IT Should Understand
x White Paper: Implementing ITIL Using ProactiveNet BSM
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What can BSM to for you?

From improving service levels to streamlining IT operations, ProactiveNet is an essential and cost-effective Business Services Management solution that directly links IT service quality to IT infrastructure performance in support of critical business priorities. ProactiveNet is the time-to-value leader in delivering end-to-end business and IT service management solutions for Global 2000 and e-commerce companies worldwide.

ProactiveNet Service Analytics

ProactiveNet Service Analytics™ "turbo-charges" your existing systems management or BSM solution by reducing event clutter into your console and providing real-time views into the source of troublesome intermittent service problems that plague today's complex, multi-tier infrastructures. The result is a 20x reduction in threshold event clutter and a 10X reduction in problem resolution time.

With ProactiveNet Service Analytics, you can:

News for Business Services Management software solutions from ProactiveNet

BMC Announces Agreement to Acquire ProactiveNet

ProactiveNet Named A ‘Strong Performer’ In New Business Service Management Market Research

Postini Selects Proactivenet As Its Enterprise BSM Solution

BSM ROI Guide: Economic Benefits of ProactiveNet at McKesson, by Ptak, Noel & Associates

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