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"ProactiveNet's service analytics technology will spot a problem before it happens. ProactiveNet tracks performance in real-time on our site that serves over a million sessions a day. As a result, we've eliminated finger-pointing meetings, and most importantly we’ve eliminated downtime. During the holidays, that can mean hundreds of thousands of dollars in revenue savings per hour."
Executive Vice President of Engineering
SHOP.COM |
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"Customerexperience is the most important aspect of E*TRADE FINANCIAL's online financial services offering. ProactiveNet provides an 'early warning system' that notifies us of any potential site performance issues, enabling us to act quickly and maintain the best online financial services experience for our customers."
Vice President of Technical Operations
E*TRADE FINANCIAL |
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"ProactiveNet'skey strength is its ability to correlate data in real-time, to get to the root cause of performance problems. They can pull data from any monitoring device on the network, including our existing frameworks, and correlate it at a very granular level. We can also correlate business metrics--like orders per hour--with IT data."
Vice President of Architecture
McKesson
 eWeek Tech Analysis - McKesson's Curing Web App Performace Ills - 540kb PDF
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"During our evaluation of ProactiveNet, the software identified a problem with the online transaction processing cluster that, if left unchecked, could have eventually brought the site down. If there's a slowdown or total loss of service, customers won't wait. And that's a direct impact to our bottom line"
Director of Application Services
Hotels.com |
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"ProactiveNet listens to us and they respond. They are constantly asking us what we would like to see, and what would improve the product. And they take our suggestions seriously. Ease of use, low maintenance and good support are keys to us, and ProactiveNet delivers all three."
William Oelhafen
MoneyGram International |
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"ProactiveNet's ability to rapidly deploy across all tiers of our architecture and immediately collect and begin analysis of performance data has enhanced our ability to identify and solve problems before impacting the end-user experience."
Systems Manager
Hoovers
Network Magazine: Hoover's Online Business Case Study - 92kb PDF |
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"We narrowed the field down to two products and ProactiveNet won hands down. The losing solution overloaded us with performance data that would’ve taken our team hours to sort through to find the ‘real’ problem. ProactiveNet found the cause of the problem within minutes."
Bill Tucker
Classified Ventures |
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One of the
Largest Online Retailers |
"ProactiveNet helped us reduce our downtime by a factor of ten during the critical holiday season when retailers generate most of their revenues. Those improvements flowed right to our bottom line."
Director of Site Operations
One of the Largest Online Retailers |
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"GHX provides the infrastructure to support literally billions of dollars of healthcare supply purchases, so monitoring our core systems for availability and performance is absolutely critical. ProactiveNet helps us monitor more efficiently, insuring that our customers can confidently rely on us to meet their needs."
Vice President of Operations
GHX |
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"Our environment is complex, containing multiple hardware platforms and a variety of software tools. ProactiveNet was the only product to demonstrate the ability to monitor, correlate and analyze performance data from every component throughout our entire applications infrastructure. It’s that kind of insight that enables us to stay on the positive side of performance trends."
Vice President of Engineering
PaymentOne |
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