About ProactiveNet
ProactiveNet, Inc. is the time-to-value leader in Business Services Management software solutions for Global 2000 and leading e-commerce companies. The company’s end-to-end solutions deliver unique capabilities to customers with requirements to align IT services to Business priorities, seamlessly link Business process performance to IT service and infrastructure behaviors, and maximize IT’s value to the business. Achieving value within weeks, ProactiveNet customers measurably improve the availability and performance of IT services, reduce SLA non-compliance, and shorten problem resolution time, while streamlining IT operations and reducing costs.
ProactiveNet BSM enables you to:
- Align and manage IT in the context of business priorities
- Utilize views and the dashboard to provide knowledge about key business services
- Leverage data from existing EMS and 3rd party monitoring products
- Display instantaneous (real-time) service level status and root cause analysis
- Provide end-to-end monitoring for applications, systems and devices
- Utilize a Web console to manage IT from anywhere at anytime
